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Phone: +353 1 843 6383
Email: enquiries@sevenstar.ie
Frequently Asked Questions
        
        
How do you brand products? e.g logos on pens
Why should I/we use promotional products?
When would I/we use promotional products?
Benefits of branding
Is it expensive to buy promotional products?
What is your minimum quantity for branded products?
When we receive a quotation, are there any hidden costs?
What is the lead time?
Can you accept artwork by email?
What if I/we don't have a logo?
Will I/we receive a proof layout before you proceed with production?
We are looking for a specific product which we cannot see on your website, can you source it for us?
        
How do you brand products?
By placing your logo on any product either by print, engraving, logotop or embroidery.
        
Why should I/we use promotional products?
To advertise:
Launch of a new product or service
New company logo or name
Change of address
Website
        
When would I/we use promotional products?
Handouts at a tradeshow
Christmas gifts
Meetings, conferences etc.
Within the office – i.e. at reception, in conference rooms etc.
Staff rewards
Sponsorship events
Free gift incentives for giveaways e.g. radio shows, newspapers etc.
        
Benefits of branding
Brand image
Recognition
Customer loyalty
Product awareness
        
Is it expensive to buy promotional products?
No. Depending on the quantities, it can work out very cost effective.
        
What is your minimum quantity for branded products?
Generally for most items it is 300+ but it depends on the product. Please contact us with your requirements.
        
When we receive a quotation, are there any hidden costs?
All our quotes include origination, artwork and delivery to one address in Ireland – the only extra is VAT at 21%.
        
What is the lead time?
We allow approximately four to five weeks from approval of artwork for all printed orders. Should you require an earlier delivery date, please contact us regardless and we will endeavour to meet your required deadline. See also TOPPOINT EXPRESS items – delivery within 7 days.
        
Can you accept artwork by email?
Yes, preferably in Adobe Illustrator .eps format suitable for PC. We can also accept this format on a floppy or zip disc. Alternatively you can send a hardcopy of your logo (letterhead, compliment slip etc) but this may result in a re-setting charge of €60.00 + VAT per layout.
        
What if I/we don't have a logo?
No problem. Please contact us anyway and we can discuss this further with you.
        
Will I/we receive a proof layout before you proceed with production?
Yes, on placement of your order, a proof layout will be sent to you for your approval either by fax or email before we proceed with production.
        
We are looking for a specific product which we cannot see on your website, can you source it for us?
Yes, please contact us with the details and we will do our best to source the product you require.